When selecting the right AC installation company, it's vital to gather detailed information to make an informed decision. Here’s a comprehensive list of questions you should consider:
Experience and Expertise: Inquire about the company's history in the HVAC industry. Understanding how long they've been in business and their experience with installations similar to yours can provide assurance of their capabilities.
Portfolio and References: Ask for testimonials or references from previous clients. This offers insights into their work quality and customer satisfaction.
Estimates and Pricing: Request a detailed cost estimate to understand the financial commitment involved. Ensure you know if the estimate includes all potential expenses.
System Inspection: Confirm whether the company will inspect the entire HVAC system, including ductwork, to recommend the best solution for your home.
Credentials and Certification: Verify that the company and its technicians hold necessary licenses, insurance, and bonding for protection. Confirm certifications by recognized bodies like AHRI, EPA 608, or NATE, which indicate professional standards.
Warranty and Repairs: Clarify if they can handle warranty work on your specific AC brand and what their own warranty policy covers for both services and equipment.
Project Timeline: Get a clear timeline of how long the installation will take, from start to finish.
Permits and Legalities: Determine whether permits are required for your project and if the company will obtain them on your behalf. This ensures compliance with local regulations.
Documentation: Insist on a written estimate or contract that outlines every detail of the job to avoid surprises later.
Payment Terms: Understand their payment schedule, including any required deposits and final payment.
Financing Options: If budgeting is a concern, inquire about available financing plans that can spread the cost over time.
Initial Requirements: Finally, ask what you need to provide or prepare before the installation begins, ensuring a smooth process from the start.
By asking these critical questions, you'll be well-equipped to choose an AC installation company that meets your needs and guarantees a seamless installation experience.
